Welcome to the Support Center

Recent Issues

In late October, we had a couple of billing problems that required a significant amount of time to track down and fix. We have made many fixes to the system now. If you encounter an issue, please let us know. Thank you.

Our security certificate has been replaced. However, some new signups are reporting not receiving the Activation Email. We have confirmed the emails are going out. If you have not received an Activation Email, please check your spam/junk folders for:
Subject: "Activate Your Battleground Europe Free Account"
From: support@billingdev.playnet.com

If you do not find it, please send in a ticket and we will manually activate your account as soon as possible.

Please be certain to include your gamename so we can quickly resolve your inquiry.

For Technical Support with the game, please also try the forums.

Open A New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Open a New Ticket

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses.

Check Ticket Status

Be sure to browse our Frequently Asked Questions (FAQs), before opening a ticket.

Please Wait!

Please wait... it will take a second!