Welcome to the Support Center
- To manage your existing account please go to: http://www.wwiionline.com/account
- To create a new account please go to: http://battlegroundeurope.net/getting-started
1.34.11 ReleaseWINDOWS 10 USERS WITH SOUND ISSUES: Download and install this, should fix the problem: http://www.microsoft.com/en-us/download/details.aspx?id=8109
Tuesday September 8th, version 1.34.11 for PC and Mac.
- If you have problems with the Automatic Update when logging in, please . . .
- Uninstall your current install (save specific keymap settings off), including directories and folders,
- Download the Full Install version from here,
- Install that. (Note: allow the DirectX install to complete - do NOT skip it).
- Report issues to the Testing and Bug Reports Forum. That is the most direct and efficient method of getting technical information.
- If you don't have sound, please try restarting the computer and the full install steps above.
Hero Builders - Second Truck AccountIf you are an active builder, complete the following before submitting a ticket:
- Create a NEW free play account.
- Submit a ticket with help topic of "Hero Tow Account."
- In your ticket include your EXISTING active hero builder account name and your new second account name.
Open A New Ticket
Check Ticket Status
Be sure to browse our Frequently Asked Questions (FAQs), before opening a ticket.